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Frequently Asked Questions
What services does VS Care Solutions offer?
We offer a wide range of services, including assistance with daily activities, community participation, nursing care, travel and transport, household tasks, and more. Each service is tailored to meet the unique needs of our clients.
Who can access your services?
Our services are designed for individuals aged 17 and above, including those with disabilities, mental health challenges, or age-related care needs. We welcome participants with diverse needs and abilities.
How do I get started with VS Care Solutions?
Getting started is easy! Simply contact us via phone, email, or our website’s contact form. Our team will guide you through the process of creating a personalized care plan.
Do you provide support for participants with high-intensity needs?
Yes, we specialize in providing high-intensity support, including assistance with personal activities, community nursing, and complex care needs.
Are your services available in all locations?
Currently, our services are offered in South Australia, with a focus on making care accessible in various communities. Contact us to confirm availability in your area.
What makes VS Care Solutions different from other care providers?
We focus on a holistic approach to care, guided by our values of FLAG-
FAMILY – We believe in treating each participant as if they are our own family members, nurturing relationships rooted in trust and respect.
LOVE – We firmly believe that loving what you do yields reciprocal affection. We embrace the imperfections in every individual, recognising their potential and guiding them to achieve their best selves.
ACCEPTANCE – We understand that participants’ current circumstances don’t define their potential; they simply mark the starting point. We empathise with the impact of their past on their current care needs.
GRATITUDE – We express our gratitude by making a tangible and positive impact in the lives of those we have the privilege to serve.
Our team prioritizes empathy, professionalism, and creating meaningful connections with each client.
How do you ensure the safety and well-being of your clients?
Our team is highly trained, qualified, and follows strict safety protocols. We also create an empowering and respectful environment where every client feels valued.
What should I do if I have more questions or concerns?
We’re here to help! Feel free to contact us anytime via email, phone, or through the contact form on our website. Our friendly team will be happy to assist you.
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Reach out today to learn how we can empower you or your loved ones.